Welcome "NECCHI" (hereinafter referred to as the Site), in order to allow you to feel at ease using the services and information on this website, you hereby illustrate the site's privacy policy to protect your interests, please read the following:

Privacy Scope
Privacy Policy covers how to handle this website to collect when you use Web services personally identifiable information. Privacy Policy does not apply to sites related links outside the site, this site does not apply to non-commissioned officers or participate in the management.

Collection and use of information
In order to provide you with the best interactive services on this website: If user registration, to participate in various activities, such as online or in a public forum, that you may be asked to provide personal information, and its range is as follows:
Ben stood in the mailbox that you use the service, contact us and other interactive features, it will keep the information you provided: such as name, gender, age, date of birth, telephone number, mailing address, address, email address, and so on.
Unless your consent or other special provisions of the Act, this site will never disclose your personal information to third parties or used for purposes other than the purpose of the collection.
However, this site will provide personal data or for the purpose of public safety in accordance with the requirements of law enforcement agencies. Any disclosure in this case, this website assumes no responsibility.


Related Links external website

The web site provides links to other web sites, you can also link to this website is provided by, tap into other sites. However, this does not apply to the linked site's privacy policy website, you must refer to the link site privacy policy.

Use of Cookie
In order to provide you with the best service, the Site may place and access our Cookie on your computer, if you are unwilling to accept the Cookie is written, you can set the privacy level functionality in the browser you are using the term is high, you can reject Cookie writes, but may lead to a site some features may not run properly.

Amend the terms of use
Terms of use of this website will be amended at any time in response to demand, the revised terms will be published on the website.

 

Vulnerability Disclosure & Management Process

Reporting Security Vulnerabilities

If you believe you have identified a security vulnerability in our product, please report it by email to sales@mynecchi.com.
Please include, where possible, a detailed description of the vulnerability, affected product model(s) and version(s), steps to reproduce, and any relevant proof-of-concept information.

All reported vulnerabilities will be reviewed and managed by the manufacturer’s security team.


Acknowledgement & Initial Response

  • We will acknowledge receipt of a reported vulnerability within 5 business days.
  • The acknowledgement email will include a reference ID for future correspondence and confirm that the report has entered our review process.

Vulnerability Assessment & Handling

Upon acknowledgement, the reported vulnerability will be handled according to the following process:

  1. Initial Assessment
    • The security team will validate the reported issue and assess its impact, severity, and affected products.
  2. Status Updates & Ongoing Communication
    • The reporter will receive periodic status updates,
      and additional updates when significant progress is made. (e.g., confirmation, remediation development, or release planning).
    • Additional information may be requested from the reporter during the investigation phase.
  3. Remediation & Mitigation
    • If the vulnerability is confirmed, appropriate remediation measures (such as firmware, software, or configuration updates) will be developed.
    • Mitigation guidance may be provided prior to an official fix, where applicable.
  4. Disclosure & Resolution
    • Once a fix is available, the vulnerability status will be updated, and relevant security advisories or release notes may be published.
    • Coordinated disclosure timelines will be handled in good faith and aligned with industry best practices.

Security Update Support Period

The product will receive security updates until 2027-12-31.

Security Update Support Period Extension

If the security update support period for this product is extended:

  • The updated support period will be published on this website as soon as reasonably practicable.
  • The published security update support period will not be shortened after publication.

Responsible Disclosure

We encourage responsible disclosure and request that reported vulnerabilities are not publicly disclosed until an official fix or mitigation has been made available, unless otherwise agreed upon by all parties.